CC 356 - Crisis Communication

Credits: 4 credits

Details the importance of managing communication in crisis situations. Topics include definitions, types, classifications, phases, planning, publics, contingency events, time estimating, crisis teams, control centers, working with media, training, and follow-through. Crisis scenarios cover profit, nonprofit, and government organizations at the local, regional, national, and/or global level. Case examples are employed.

Prerequisite(s)/Course Restrictions: Junior standing.